To All STS Complete Customers,
We at STS wanted to update you on our actions regarding the Coronavirus (COVID-19) virus situation. We are continuing to monitor the events and recommendations from the CDC and other health officials. Our staff is fully prepared to work within the recommended procedures while continuing to support your facilities needs for operations. Our technicians are instructed to follow any particular site procedures you may have put in place.
We will continue to monitor and appropriately respond to the challenges we all face as the situation continues to develop. Most importantly, we value our relationship and thought it important to remain in communications with you.
Everyone's safety is our paramount concern. Our goal is to continue to provide quality and timely services in the most safe manner, whether on site or remotely as your needs arise to keep your operations running smoothly. If we can assist with any remote STS Zultys hosted remote workers or other communications needs, please do not hesitate to call on us or email service@startel.ws and we will coordinate the proper response.
Below are some details of what STS is doing to provide you the utmost in services:
- Currently, our office is open per our normal schedules.
- Our staff is on call 24-7 with remote capabilities.
- Our staff has reviewed the recommended cleaning procedures and interaction protocols with others, both in our offices AND at your facilities.
- Our supply chain is intact and we do not anticipate any major delays in products or services to STS.
- Additionally, we will maintain close observations for our staff's personal health and have counseled them on proper procedures if they feel any symptoms that could be associated with COVID-19.
We hope and trust this outbreak will level off soon and return to more normal times. Please do not hesitate to contact us if you have any questions.
Sincerely,
Don Wyatt
STS Complete
